Terms of service
Terms of Service
Welcome to The Heavenly.
These Terms of Service govern your access to and use of our website, products, and services.
By accessing our website or placing an order, you agree to these terms, subject to any mandatory consumer rights applicable in your jurisdiction.
1. About The Heavenly
The Heavenly is an online store offering religious jewelry and faith-inspired products.
Our current final collection offer allows customers to receive eligible products free of charge while paying the applicable shipping cost.
These terms apply to all visitors and customers who use our online store.
2. Product Availability
All products are subject to availability.
We reserve the right to discontinue products, correct genuine inventory errors, or limit quantities where reasonably necessary.
If an item becomes unavailable after you place an order, we will contact you and offer an appropriate alternative or a refund of the amount paid.
We will not substitute a different product without your agreement.
3. Final Collection Offer
Products included in our final collection are offered free of charge.
Customers are responsible for the applicable shipping fee, which is disclosed before completing the order.
The shipping fee is a payment for the shipping and related fulfillment services associated with delivering the order.
Any additional charges applicable to your order will be disclosed as required by law.
No product purchase price will be added to an item explicitly offered as free.
Offers remain subject to the stated availability and conditions presented on the relevant product pages.
4. Prices and Payments
Product prices and applicable shipping fees are displayed in the currency presented during checkout.
The final amount payable will be displayed before you confirm your order.
Payments are processed through authorized payment service providers.
By submitting an order, you authorize the applicable payment provider to charge the amount clearly disclosed at checkout.
We do not initiate recurring charges unless a separate subscription or recurring payment arrangement has been explicitly presented and accepted.
5. Order Confirmation
After placing an order, you will receive an order confirmation at the email address provided during checkout.
Please verify that your contact information and shipping address are accurate.
If you notice an error, contact us as soon as possible at contact@theheavenly.store.
We will make reasonable efforts to accommodate correction requests before dispatch.
6. Shipping and Delivery
Shipping fees, eligible destinations, processing times, and estimated delivery periods are explained in our Shipping Policy.
Delivery estimates are provided in good faith and may be affected by carrier operations, customs processing, or circumstances outside our reasonable control.
Nothing in these terms limits your statutory rights if an order is not delivered as required by applicable law.
7. Returns and Refunds
Returns, cancellations, and refunds are governed by our Refund & Return Policy and applicable consumer protection laws.
You can review the policy here:
8. Product Information
We aim to provide accurate product descriptions, photographs, specifications, and availability information.
Minor variations in appearance may occur due to lighting, photography, display settings, or the characteristics of individual products.
Any material differences, defects, or incorrect products will be addressed in accordance with our Refund & Return Policy and applicable law.
9. Responsible Website Use
You agree not to misuse our website, interfere with its operation, submit fraudulent orders, or engage in activity that violates applicable law.
We may take reasonable measures to prevent fraud, unauthorized access, and misuse of our services.
10. Intellectual Property
Website content, including original text, photographs, graphics, and branding, may be protected by intellectual property laws.
You may not reproduce or commercially exploit protected content without authorization, except where permitted by applicable law.
11. Third-Party Services
Our store may use third-party services for ecommerce infrastructure, payment processing, shipping, analytics, and customer support.
These services may operate under their own terms and privacy policies.
12. Limitation of Liability
To the maximum extent permitted by applicable law, The Heavenly will not be responsible for losses caused by circumstances outside our reasonable control.
Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded, including mandatory consumer protection rights and liability arising from our own legally actionable conduct.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
14. Changes to These Terms
We may update these Terms of Service periodically.
Changes will be published on this page. Updated terms will not retroactively remove rights associated with orders already placed.
15. Applicable Law
These terms are governed by the applicable laws of [INSERT BUSINESS JURISDICTION], without excluding mandatory consumer protections that may apply in a customer's country or region.
16. Contact Information
For questions regarding these Terms of Service, please contact:
The Heavenly
Email: contact@theheavenly.store
